Help Center

• SARA AI - Smart Automated Response Assistant
• Review Summaries - FAQ
• Add the SureCritic and Google Review Widget to Your Website
• What is Net Promoter Score®?
• Respond to Negative Reviews
• Ratings & Reviews
• ReScore Guide
• Tips for Responding to Reviews
• Responding to Reviews
• Concern Resolution Guide

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• Google Reviews - ReScore® - Introduction
• Integrations - Google Business Account
• Adding and Removing New Users
• Responding to Messages
• Setting up Alerts and Notifications
• Submit an Appeal and Check the Appeal Status
• Allow Users to Save Responses
• Where to Download the SureCritic App
• ReScore Process
• Set the Time Zone

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• Set Up Employee Pages
• Using the Upgraded Business Review Pages
• Add Certification and Affiliate Logos
• Your Business Profile Cover Photo
• Set Store Hours